product deactivated due to DOE certification for Plumbing Products
our plumbing products are already listed under DOE database but still getting removed by HAQM. anything I can do here? Appeal didn't work.
ID 17622232141
We've already provided link and screenshot of proof
product deactivated due to DOE certification for Plumbing Products
our plumbing products are already listed under DOE database but still getting removed by HAQM. anything I can do here? Appeal didn't work.
ID 17622232141
We've already provided link and screenshot of proof
10 replies
Seller_46pj8ASPGNFar
is there anyone that can assist with this?
Levi_Dylan_HAQM
Hello @Seller_46pj8ASPGNFar,
Thank you for posting on the forums regarding the listing restrictions you are experiencing.
I understand that navigating these types of restricted product violations can be complex, so I would like to review the details and see how I can help.
After reviewing the case details, I can confirm that this has been raised up to the appropriate team, for a review to be conducted. Since this review is currently pending, we will need to wait for that team to complete the investigation. They stated that this review can take up to 10 days to complete.
I would like to continue monitoring this with you. Once I see any updates, I will reach out here to let you know. If you see any changes, please let me know as well.
If you have any additional questions or concerns, please share them here in this thread. The forums community and I are here to support you.
Wishing you the best,
LeviDylan