Help! Wrongly flagged as pesticide, appeal succeeded, but the listing hasn't been restored!
There’s an ASIN that was mistakenly classified as a pesticide.
On May 23rd, the case response said the appeal was successful and the listing would be restored within about 2 business days.
But as of today, May 29th, the listing still hasn’t been reinstated. Every follow-up response I’ve received just says, 'The ASIN restoration process has been initiated, and it will be restored within 2 business days.' These templated replies are completely useless!
Why hasn’t the listing been restored even after a successful appeal?
Are most of the support agents just bots?
This is so frustrating!!!
Help! Wrongly flagged as pesticide, appeal succeeded, but the listing hasn't been restored!
There’s an ASIN that was mistakenly classified as a pesticide.
On May 23rd, the case response said the appeal was successful and the listing would be restored within about 2 business days.
But as of today, May 29th, the listing still hasn’t been reinstated. Every follow-up response I’ve received just says, 'The ASIN restoration process has been initiated, and it will be restored within 2 business days.' These templated replies are completely useless!
Why hasn’t the listing been restored even after a successful appeal?
Are most of the support agents just bots?
This is so frustrating!!!
7 replies
Manny_HAQM
Hello @Seller_Ra4RxWRCBlnDH,
Thanks for posting here. I've reviewed the details of this request and see that case 17762891981 is currently open with the team who is actively looking into the issue and is providing updates.
Please allow the team time to review this and get back to you with an update. If you see that the case resolves later and still need help, let me know here and I'll look into seeing what options exist for escalation.
Regards,
- Manny