Empty Box Return and More Abusive Behavior
Order History:
- 36 days ago a buyer opened a return. Prepaid return label is auto-authorized.
- Weeks later the same buyer opens a chargeback against us without returning the item.
- The chargeback is denied.
- Today I receive the return back, the buyer returned an empty box.
- 100% restocking fee was assessed.
I am making this post to further record this buyer abuse and to document any future retaliation or claims the buyer makes that may harm my reputation or business. I would appreciate a moderator's help in further escalating this as I have already reported the abuse through the "report abuse" page.
Order ID: 112-1972155-3227406
Empty Box Return and More Abusive Behavior
Order History:
- 36 days ago a buyer opened a return. Prepaid return label is auto-authorized.
- Weeks later the same buyer opens a chargeback against us without returning the item.
- The chargeback is denied.
- Today I receive the return back, the buyer returned an empty box.
- 100% restocking fee was assessed.
I am making this post to further record this buyer abuse and to document any future retaliation or claims the buyer makes that may harm my reputation or business. I would appreciate a moderator's help in further escalating this as I have already reported the abuse through the "report abuse" page.
Order ID: 112-1972155-3227406
3 replies
Joey_HAQM
Hey @Seller_zGoDlPZLneGhF,
Thank you for posting here at the forums and documenting this situation.
Was there any action from the buyer/customer after the restocking fee was applied ?