HAQM Banned My Account After 4 Years — Total Chaos and No Real Answers
Hey everyone,
I’m the founder of Remedial Pax, a skincare brand that’s been on HAQM for over 4 years. We built a solid reputation, invested in quality, and consistently maintained strong performance.
Out of nowhere, my account was banned.
It started with strange performance notifications claiming “review manipulation” — but then HAQM followed up saying it was a mistake, and later that my account was just “under review.”
Meanwhile, the account is completely deactivated, and all listings are gone. The most frustrating part? When I call HAQM support and ask what’s actually going on, they say there are no active review violations on my account. No clear explanation. Just vague references, mixed messages, and dead ends.
One moment it’s a violation.Then it’s a mistake.Then it’s “under review.” But in reality, my business is shut down.
How does that make any sense?
Has anyone dealt with something like this and actually got their account reinstated?
Would appreciate any advice, connections, or even just shared frustration.
HAQM Banned My Account After 4 Years — Total Chaos and No Real Answers
Hey everyone,
I’m the founder of Remedial Pax, a skincare brand that’s been on HAQM for over 4 years. We built a solid reputation, invested in quality, and consistently maintained strong performance.
Out of nowhere, my account was banned.
It started with strange performance notifications claiming “review manipulation” — but then HAQM followed up saying it was a mistake, and later that my account was just “under review.”
Meanwhile, the account is completely deactivated, and all listings are gone. The most frustrating part? When I call HAQM support and ask what’s actually going on, they say there are no active review violations on my account. No clear explanation. Just vague references, mixed messages, and dead ends.
One moment it’s a violation.Then it’s a mistake.Then it’s “under review.” But in reality, my business is shut down.
How does that make any sense?
Has anyone dealt with something like this and actually got their account reinstated?
Would appreciate any advice, connections, or even just shared frustration.
44 replies
Seller_OvL8C4BJWiuS9
Post the actual deactivation notice here so that we can decipher.
Seller_4zBzdtgCyS9EI
Posts of this sort by the dozens every week. If your sales are worth it, I wouldn't waste any time and contact one of those HAQM arbitration lawyers, unless a mod helps you out here in the next few days
Seller_LVZcgxAgZ2xBv
What third-party review or marketing services do you use for your account? Do you employ VAs?
Seller_ogfatL4otqzkJ
@Cade_HAQM
@Jim_HAQM
@Ricardo_HAQM
@Glenn_HAQM
@Tatiana_HAQM
@Cooper_HAQM
@Danika_HAQM
@Jameson_HAQM
@Michelle_HAQM
@Danny_HAQM
@Blake_HAQM
@Quincy_HAQM
@Dougal_HAQM
@Rose_HAQM
@Manny_HAQM
@KJ_HAQM
@Bryce_HAQM
@Sandy_HAQM
@Micah_HAQM
@Yvett_Amzn
@Jadore_HAQM
@Atlas_HAQM
@LeviDylan_HAQM
@Saeid_HAQM
@CR_HAQM
@Emet_HAQM
@Stevie_HAQM
@Troy_HAQM
@TaylorR_HAQM
@Steve_HAQM
@Roberto_HAQM
Seller_HRcJa1gdGHeov
The mods will not do anything without a case number, if you have one post it here and tag the mods again.
Account suspensions an uphill battle; HAQM will not give you much, if any information and as you have already found out they are pretty draconian in the measures they take. It sounds like you got suspended for review manipulation; need to look through your account and see if there is ANYTHING that HAQM might have interpreted and altering a legit review. Look at your feedback, product reviews, customer communication, Voice of the Customer (it is bad, but you never know); literally 1 thing could cause HAQM to act.
Seller_n1mh65Ij2NT7L
Anything that goes on the skin or in someone's body is ripe for lawsuits. Did you buy liability insurance listing HAQM as an interested party? Did you provide independent lab tests on this product showing it is human safe?
Seller_8ESHZD3bXlVUv
Could it be product inserts? Do you have anything in your packaging that instructs customers to contact you directly in the event of a negative experience? This is a nono outside of commercial display packaging.
Seller_mX6pwDtdnfLG9
My account was deactivated after an HAQM Support team member changed my
listings. The agent I contacted to help made detail page changes after I was accused of
detail page tampering and, days later, this resulted in the loss of my selling privileges. I
need your help to rectify this wrong
Seller_ogfatL4otqzkJ
@Cade_HAQM@Jim_HAQM@Ricardo_HAQM@Glenn_HAQM@Tatiana_HAQM@Cooper_HAQM@Danika_HAQM@Jameson_HAQM@Michelle_HAQM@Danny_HAQM@Blake_HAQM@Quincy_HAQM@Dougal_HAQM@Rose_HAQM@Manny_HAQM@KJ_HAQM@Bryce_HAQM@Sandy_HAQM@Micah_HAQM@Yvett_Amzn@Jadore_HAQM@Atlas_HAQM@LeviDylan_HAQM@Saeid_HAQM@CR_HAQM@Emet_HAQM@Stevie_HAQM@Troy_HAQM@TaylorR_HAQM@Steve_HAQM@Roberto_HAQM
Seller_1CNIPcpaovYki
amazon doesn't care about the seller.. my account got a Violation and its deactivate. I tried to email them so many time, and I receive a generic email from them .. no explanation whatsoever.. it's so frustrating and they are so unprofessional..