CPC certificate review is too slow Please help me sell seasonal products
CPC review is too slow
Dear HAQM Team,
We currently have three products undergoing CPC reviews, with the following case IDs and submission dates:
Case ID: 17564133441– Filed Date: April 10, 2025 at 08:24:16 PM GMT+8
Case ID: 17564696901– Submitted on April 10, 2025 at 08:24:16 PM GMT+8
We understand that compliance checks are thorough and appreciate the importance of ensuring product safety and adherence to all relevant regulations. However, we would greatly appreciate any updates on the progress of our case or an estimated timeline for completion, as this delay is impacting our product availability and business operations.
Because our products are seasonal products with only a 2-month sales cycle, our promotion cycle is very tight, so please review it for us as soon as possible
Please let us know if any additional information or documentation is needed from our side to expedite the process.
Thank you for your support and attention to this matter. We look forward to your response.
Best regards
CPC certificate review is too slow Please help me sell seasonal products
CPC review is too slow
Dear HAQM Team,
We currently have three products undergoing CPC reviews, with the following case IDs and submission dates:
Case ID: 17564133441– Filed Date: April 10, 2025 at 08:24:16 PM GMT+8
Case ID: 17564696901– Submitted on April 10, 2025 at 08:24:16 PM GMT+8
We understand that compliance checks are thorough and appreciate the importance of ensuring product safety and adherence to all relevant regulations. However, we would greatly appreciate any updates on the progress of our case or an estimated timeline for completion, as this delay is impacting our product availability and business operations.
Because our products are seasonal products with only a 2-month sales cycle, our promotion cycle is very tight, so please review it for us as soon as possible
Please let us know if any additional information or documentation is needed from our side to expedite the process.
Thank you for your support and attention to this matter. We look forward to your response.
Best regards
1 reply
Glenn_HAQM
Hi there @Seller_wAIp9wtQt6pXH,
I'm sorry for the difficulties you are having with these products. In general it takes 15 business days on average for a compliance review to complete. At this time I've reviewed both these cases (I know you mentioned 3 products but you only provided 2 cases) and at this time it has not yet exceeded 15 business days. If your review exceeds these 15 business days let me know here and provide all the relevant case IDs and I will attempt to escalate. Thank you for your understanding.
-Glenn