Unable to generate ASIN after brand name approval
I gotten my brand name approval last week, was informed that I can list my product after 24hours.
It have been 6 days and I still unable to generate the ASIN. Tried add product, Category Correct, add in Brand Name, It appear "Brand Authorisation Required= Apply to Sell". I continue to click next, fill in product details, the ASIN appear Error.
Emailed the customer sercvice with attached errror screenshot, they replied they need screnshot with a no-reply email and I need to reopen a new case, the agents just not reading my enquiry at all.
Can someone help here? Thank you
Case no.:
3053569343
3053396743
3049681703
Unable to generate ASIN after brand name approval
I gotten my brand name approval last week, was informed that I can list my product after 24hours.
It have been 6 days and I still unable to generate the ASIN. Tried add product, Category Correct, add in Brand Name, It appear "Brand Authorisation Required= Apply to Sell". I continue to click next, fill in product details, the ASIN appear Error.
Emailed the customer sercvice with attached errror screenshot, they replied they need screnshot with a no-reply email and I need to reopen a new case, the agents just not reading my enquiry at all.
Can someone help here? Thank you
Case no.:
3053569343
3053396743
3049681703
1 reply
Glenn_HAQM
Hi there @Seller_7TKSYVF0mE0JA,
I've attempted to review your cases however the Case IDs appear to be either incomplete or from outside the HAQM.com store. Which store are you trying to list these products in? Thank you for your details.
-Glenn