Please Help! Emergency! Product and Food Safety Violations
My listing was suddenly removed and said that my product violated product and food safety. I don't know what went wrong. we read the related policy carefully and we believe that our product don't have that risk. Contact customer service and send the battery testing report.
But I received a reply from customer service “it is prohibited from sale and listing on HAQM. At this time, we will not be reviewing any documents for this product.”
Why is this? Please tell me.
Please Help! Emergency! Product and Food Safety Violations
My listing was suddenly removed and said that my product violated product and food safety. I don't know what went wrong. we read the related policy carefully and we believe that our product don't have that risk. Contact customer service and send the battery testing report.
But I received a reply from customer service “it is prohibited from sale and listing on HAQM. At this time, we will not be reviewing any documents for this product.”
Why is this? Please tell me.
5 replies
Seller_BXEqlFqh8HOur
@Glenn_HAQM@Cooper_HAQM @Michelle_HAQM @Manny_HAQM @Levi_Dylan_HAQM @Atlas_HAQM @Emet_HAQM
Glenn_HAQM
Hi there @Seller_BXEqlFqh8HOur,
In some instances HAQM may determine that a product poses a safety risk and prohibit the product from sale on HAQM. If you provide your most recent Seller Support Case on this issue I can review to see what options we can offer, but please note it may not be possible to appeal that this product be reinstated. Thank you for your understanding.
-Glenn