Sipment issue in RYY2
There is problem in RYY2,shipment delivered but not receiving it's been more than a week.
Sipment issue in RYY2
There is problem in RYY2,shipment delivered but not receiving it's been more than a week.
2 replies
CR_HAQM
@Seller_BN7qlzMKRgEoN
Hi there, CR here. It sounds like your shipment is still in receiving which is not unusual at all after only a week. From this resource page:
Receiving: HAQM has started scanning your shipment ID labels. Units are available for sale as soon as they're received. However, because units may be sent to other fulfillment centers closer to customers, it can take up to 18 days for received units to be available for immediate shipping.
The date that your shipment becomes eligible for investigation will be shown after all your boxes have been checked in. On or after this date, if there's any issue with your shipment, it will be eligible for investigation.
Important: HAQM cannot manually expedite the receiving progress for any shipment. Your shipment might remain in Receiving status longer than you expected because units may be sent to other fulfillment centers closer to customers.
Since it has only been a week, we will need to wait further here until this shipment would be eligible for an investigation. You may always reach out directly to Seller Support by following this link as well. Thank you for understanding.
CR_HAQM
Seller_rI7BZIczK8iAC
ONE week is really nothing. Don't worry it will check in.