HAQM reselling brand protected ASIN B08S8ZSLPV
Bryce_HAQM.
How is this allowed? We lost inventory. Now it is posted for sale by HAQM on our brand protected, transparency enrolled asin's product page? At a lower cost no less which undercuts the seller?
HAQM reselling brand protected ASIN B08S8ZSLPV
Bryce_HAQM.
How is this allowed? We lost inventory. Now it is posted for sale by HAQM on our brand protected, transparency enrolled asin's product page? At a lower cost no less which undercuts the seller?
0 replies
Seller_4zBzdtgCyS9EI
By using FBA, you give them the right to do so with any "lost" inventory that they "find" again, once they reimbursed you (pennies) they can either reverse the reimbursement and charge you again, (as they have done quite a bit since they dropped the pennies you get to half pennies) or sell it them self....
Dougal_HAQM
Hello @Seller_no7kLGafdiHHS,
My name is Dougal from the Community Manager Team and I would be happy to look into this for you.
Can you provide the shipment ID of the lost inventory? I will see where that leads.
My initial research, I have identified a few things that may help to understand what might be happening. There are Other Admin/Rights Owners on the brand, do any of them have a vendor relationship with HAQM? I do not necessarily need an answer, just sharing what I found to assist with you getting some answers. I did see that you are not currently eligible to be the featured offer and it looks like you have already been in communication and have submitted an appeal.
Looking forward to digging in further.
Best, Dougal