Hello,

My account has been in good standing for years, and I have consistently taken all necessary steps to comply with HAQM’s policies. However, in recent weeks, I’ve encountered a persistent issue: whenever I attempt to apply to list almost any ASIN, I receive an error message stating “Your Account Does Not Qualify.”

I first reached out to Seller Support and was advised to contact an Account Health Specialist. After a full review, the specialist confirmed that my account is in good standing with no violations that would prevent me from applying to list gated ASINs. I was then redirected back to Seller Support, but unfortunately, they were unable to provide any further insight or resolution.

To add context, a colleague of mine — who recently opened a new seller account — is able to apply to list the exact same ASINs without encountering this issue. He is presented with the standard invoice submission page, whereas I am blocked entirely with the “Your Account Does Not Qualify” message. This strongly suggests that the issue lies not with the ASINs themselves, but with a restriction specific to my account.

I kindly request your assistance in identifying the root cause of this issue. I would like to understand:

What is currently preventing my account from applying to list these ASINs?

What steps I need to take to resolve this and restore normal functionality?

Thank you for your time and support. I am committed to full compliance and look forward to your guidance on how to proceed.

Best regards,

QD