Listings Lounge: My Product is Not a Pesticide
Has this happened to you? You list a product, you build a beautiful detail page filled with helpful descriptions and images and go to list the product and find that the product is now being identified as a Pesticide and you can’t currently sell it.
This happens from time to time on HAQM and the reason for this is your listing may be using pesticide claims incorrectly.
In the US, Pesticides and pesticide devices include the following:
- Any product intended for preventing, destroying, repelling, or mitigating any pest
- Any product that makes antimicrobial, antifungal, antibacterial, anti-mold, or pesticide claims
If you use terms like removes mold, destroys germs, or resistant to mildew, the product will fall under HAQM’s policies for Pesticides and Pesticide Devices. The only way to lift this status is to update the detail page to remove the claims and then request reinstatement or provide a valid EPA registration number and an EPA establishment number, or qualify for one of the exemptions.
You can learn more about how to identify what is and is not a pesticide via the Pesticide Claims and Listings help page.
Once you have updated your listing and ALL prohibited claims have been removed you can reach out via your Performance Dashboard, under Restricted Product Policy Violation, to request the removal of the Pesticide Classification. Be sure to reach out to Seller Support if you have any trouble updating the listing information.
If you have any difficulties with these steps you can create a new thread with your Case ID and a member of the HAQM Seller Forums Community Management team will investigate.
I hope this clears up how HAQM comes to these determinations and what can be done to appeal. Thank you for your understanding. Please let me know if you have any questions.
UPVOTE 👍 / DOWNVOTE 👎 this post if you enjoy seeing content like this. Leave a comment on this post with questions you may have about this topic and let us know what Listing on HAQM subject matters you want us to feature next!
-Glenn
Listings Lounge: My Product is Not a Pesticide
Has this happened to you? You list a product, you build a beautiful detail page filled with helpful descriptions and images and go to list the product and find that the product is now being identified as a Pesticide and you can’t currently sell it.
This happens from time to time on HAQM and the reason for this is your listing may be using pesticide claims incorrectly.
In the US, Pesticides and pesticide devices include the following:
- Any product intended for preventing, destroying, repelling, or mitigating any pest
- Any product that makes antimicrobial, antifungal, antibacterial, anti-mold, or pesticide claims
If you use terms like removes mold, destroys germs, or resistant to mildew, the product will fall under HAQM’s policies for Pesticides and Pesticide Devices. The only way to lift this status is to update the detail page to remove the claims and then request reinstatement or provide a valid EPA registration number and an EPA establishment number, or qualify for one of the exemptions.
You can learn more about how to identify what is and is not a pesticide via the Pesticide Claims and Listings help page.
Once you have updated your listing and ALL prohibited claims have been removed you can reach out via your Performance Dashboard, under Restricted Product Policy Violation, to request the removal of the Pesticide Classification. Be sure to reach out to Seller Support if you have any trouble updating the listing information.
If you have any difficulties with these steps you can create a new thread with your Case ID and a member of the HAQM Seller Forums Community Management team will investigate.
I hope this clears up how HAQM comes to these determinations and what can be done to appeal. Thank you for your understanding. Please let me know if you have any questions.
UPVOTE 👍 / DOWNVOTE 👎 this post if you enjoy seeing content like this. Leave a comment on this post with questions you may have about this topic and let us know what Listing on HAQM subject matters you want us to feature next!
-Glenn
0 replies
Seller_4zBzdtgCyS9EI
Come on...
"This happens from time to time"
it happens constantly
"and the reason for this is your listing may be using pesticide claims incorrect"
And again, hard no. I have 600 listings from the same brand with nearly identical descriptions. in fact, most of them were created by copying the previous products and then updating pictures and data for the new product. And yet, some are pesticide, some are not. Some are Hunting Gear, some are toys and some are apparently towels and door locks, hand bags, backpacks and car parts...Because HAQM knows more than sellers about what product they sell.
It's simply ridiculous and self destructive, but nobody listens as the ship ever so slowly sinks. HAQM tells it's stock holders it's doing well, but those poor people have no idea what's coming the next few years....
Millions of 3P HAQM sellers....are also buyers...or were at some point...