order 114-0266064-2636279

The buyer returned an item that WE DO NOT SELL and does not match the item we shipped. As a result, we were unable to issue a refund. The buyer subsequently left negative feedback related to this return issue.

This feedback is not related to our actual seller performance — including the accuracy of the item shipped, shipping time, or customer service — and is instead based on their own error in returning the wrong item. According to HAQM's feedback guidelines, comments that are not directly related to a seller’s fulfillment or service, or that are related to issues outside the seller’s control, should be eligible for removal.

How can I go about getting it removed