Request to Expedite Hazmat Review – Product Does Not Contain Batteries
Dear HAQM Support Team,
I’m reaching out to kindly request an expedited review of the hazmat (dangerous goods) status for our product. Our product does not contain any batteries, nor does it require them for use.
To further support this, we’ve attached several customer reviews that clearly indicate the product functions without batteries. Here is the case ID: 17834088351.
We’re concerned that the current hazmat review status may affect the product’s sales performance. We would truly appreciate it if you could help speed up the verification process.
Thank you very much for your time and support!
Request to Expedite Hazmat Review – Product Does Not Contain Batteries
Dear HAQM Support Team,
I’m reaching out to kindly request an expedited review of the hazmat (dangerous goods) status for our product. Our product does not contain any batteries, nor does it require them for use.
To further support this, we’ve attached several customer reviews that clearly indicate the product functions without batteries. Here is the case ID: 17834088351.
We’re concerned that the current hazmat review status may affect the product’s sales performance. We would truly appreciate it if you could help speed up the verification process.
Thank you very much for your time and support!
6 replies
Michelle_HAQM
Hello @Seller_UitHN7u2TmKZA,
Thanks for reaching out regarding your hazmat classification. You have not provided enough information to the hazmat team to properly review the classification. The first time you submitted the information, you stated it had a battery. The second time, you stated there was no battery, therefore, you will need to follow the information listed below.
Per this help page:
Information required for existing listings
The Dangerous Goods team reviews each ASIN converted to FBA if the product is identified as a possible dangerous good.
Products with complete and correct dangerous goods information will be reviewed and classified within two business days (Monday through Friday, excluding public holidays). Products with incomplete, inaccurate, or conflicting information may be blocked for sale through FBA.
To ensure that your product is classified correctly, one or both of the following documents might also be required:
A safety data sheet: If you haven't uploaded an SDS, the one that you uploaded is not valid, or the information in it is contradictory, obtain a complete and correct SDS from the manufacturer and upload it. If your product does not contain any harmful chemicals (for example, alcohol, acid, and sodium) and you can’t obtain an SDS, upload an exemption sheet.
Exemption sheet: If you haven't provided complete and accurate information, upload an exemption sheet for either batteries and battery-powered products or for products without harmful chemicals.
HAQM regularly reviews products in our fulfillment centers that may be regulated as dangerous goods to ensure that shipments comply with regulations and safety standards. If your product is found to be missing complete dangerous goods information, we’ll ask you to submit either an SDS or exemption sheet.
Important: If your product is identified as a possible dangerous good while inventory is already in an HAQM fulfillment center, we will notify you by email. You'll have 14 business days to provide the requested documentation. If the documentation is not provided during this period, the inventory will be disposed of, at your expense.
For more information, go to Dangerous goods review process (hazmat).
Please upload both the SDS and the battery exemption sheet here. If you still need help after it's been uploaded for 4 business days, please let me know so I can have this looked into.
Regards,
Michelle