country of origin
i got such a mail from amazon au, i don't know where to change my country of origin. also everything seems to be available and active in my account.
Can you help with this?
my case id 3011488103
We have reviewed the documents that you provided, but we could not complete the verification of your identity. As a result, your case will be closed, and your account will not be activated.
Why is this happening?
The country of origin that you selected in Seller Central when you registered your account does not match the country of origin in the documents that you provided.
country of origin
i got such a mail from amazon au, i don't know where to change my country of origin. also everything seems to be available and active in my account.
Can you help with this?
my case id 3011488103
We have reviewed the documents that you provided, but we could not complete the verification of your identity. As a result, your case will be closed, and your account will not be activated.
Why is this happening?
The country of origin that you selected in Seller Central when you registered your account does not match the country of origin in the documents that you provided.
5 replies
Seller_rI7BZIczK8iAC
The country of origin can not be changed.
Why did you put a wrong country of origin?
If your account is not deactivated close it properly, wait some time and create a new seller account with another email puting your CORRECT country of origin. You can do this ONLY if your account is not deactivated! If it's deactivated you can't sell again on HAQM in your life.
Connor_HAQM
Hi @Seller_j1gucyRagy0kW
Connor here, as @Seller_rI7BZIczK8iAC shared already you cannot change the country of origin since that is how you registered the account.
I did look over everything on my end and your account is fully active on my end and you can see in US, CAN and MX marketplaces.
-Connor