Hijacked Listing once again by Unknown brand FQQF
@Glenn_HAQM
@Cooper_HAQM
Hello Sellers and HAQM Moderators,
I need help escalating a serious issue with ASIN B082HNSSRL.
I’ve been selling this product under the correct brand "Supercoco" for a long time with FBA inventory and sales history. A listing hijacker has now twice changed the brand name to "FQQF" without authorization, despite HAQM already fixing this under Case ID 17501038301.
I have:
Provided high-resolution product images showing the correct brand and UPC
Proof of sales history and stranded FBA inventory due to this hijacking
I contacted Seller Support, but they keep misinterpreting this as a rebranding request, and it is not.
This is catalog abuse. My inventory is stranded, I am asking for this to be escalated to the Catalog Abuse or Brand Registry Escalation Team.
If any moderators can help direct this properly, I would truly appreciate it.
Hijacked Listing once again by Unknown brand FQQF
@Glenn_HAQM
@Cooper_HAQM
Hello Sellers and HAQM Moderators,
I need help escalating a serious issue with ASIN B082HNSSRL.
I’ve been selling this product under the correct brand "Supercoco" for a long time with FBA inventory and sales history. A listing hijacker has now twice changed the brand name to "FQQF" without authorization, despite HAQM already fixing this under Case ID 17501038301.
I have:
Provided high-resolution product images showing the correct brand and UPC
Proof of sales history and stranded FBA inventory due to this hijacking
I contacted Seller Support, but they keep misinterpreting this as a rebranding request, and it is not.
This is catalog abuse. My inventory is stranded, I am asking for this to be escalated to the Catalog Abuse or Brand Registry Escalation Team.
If any moderators can help direct this properly, I would truly appreciate it.
2 replies
Seller_MibskO25ZSjBJ
@Seller_nmU81zo4BCAw2Attach Visual Proof: Include your product images with branding, UPCs, and packaging.
Submit via Brand Registry (if enrolled): If you’re enrolled, file this under “Report a Violation.”
Open a new case via ‘Report Abuse’: Go to:
Help > Get Support > Products and Inventory > Report Listing Abuse
Post in HAQM Seller Forums (U.S.): Sometimes moderators escalate faster from there.
Manny_HAQM
Hello @Seller_nmU81zo4BCAw2,
Thanks for posting here. I've reviewed the details of this request, and have confirmed that the brand for ASIN B082HNSSRL is showing as "Supercoco" currently and it is the right brand for the product, so you should be good to go.
I hope this helps.
Regards,
- Manny