Issues with the Vine Plan Activity
I opened the Vine Plan activity for the first time with a $75 limit, but after the claims were full, I upgraded to a $200 limit. However, it immediately stopped and the claim quantity was still 10, so a fee of $200 would still be charged. I think this is not reasonable and cannot be continued.
Issues with the Vine Plan Activity
I opened the Vine Plan activity for the first time with a $75 limit, but after the claims were full, I upgraded to a $200 limit. However, it immediately stopped and the claim quantity was still 10, so a fee of $200 would still be charged. I think this is not reasonable and cannot be continued.
2 replies
Seller_urR60J2ied1FW
Picture of the problem with the Vine Plan activity, claiming 10 people, stopped immediately after activating the advanced level
Danny_HAQM
Hi there @Seller_urR60J2ied1FW- and thank you for posting about this.
I can help share the Vine enrollment fee for sellers help page, which discusses several different billing scenarios, and this Vine FAQ for overall questions. If you do have any concerns with the associated billing though, I would need to direct you to creating a case with our selling partner support team for account-specific guidance.
Thanks!
-Danny