Hello Sellers,

Have you experienced issues with video uploads being rejected due to Community Guidelines? If so, we recommend that you report this to the HAQM Community team using the following method:

1. Visit Customer Service

2. Select Help with something else (if this button is displayed)

3. Select Something else

4. Select HAQM Community

5. Select Customer Reviews

6. Select Moderation Process

7. Select I need more help

8. Select Send us an email under Email us

This will send an email to the Community Moderation team where you can discuss your video rejection reason and appeal.

The community-help@ is no longer an active email for appeals, so you will need to use the path mentioned above to appeal video rejections going forward.

If you have submitted via the method above and haven't heard back in 3-5 business days, please let us know by creating a new thread in the “Create and Manage Listings” category, choose the "Video" tag, include your support case ID, and we'll look into escalation options.

Regards,

- Manny