Moving a listing out of Handmade.
My company has been a part of HAQM Handmade since 2016. After several years of declining sales we have reached a point where we are looking to outsource management of our FBA listings, A+ Content, and sponsored products to a 3rd party to help us grow again. We still manufacture the products and they are still handmade.
We are Brand Registered. I've gone into Brand Registry and the resellers token ID shows as a connected selling account as a reseller. They also show up as a Connected User under User Permissions. When the 3rd party tries to add an ASIN it says they are not approved to list this product.
Opened a case and was informed that resellers are not allowed for the Handmade category. It's disappointing because those of us who have grown with the category and are still handmade are now restricted from the benefits offered to non-handmade listing.
Has anyone successfully found a way to change a listing category to a non-Handmade category? My FBA listings have hundreds of positive reviews. I really don't want to start from scratch and lose all of them. However at this point I may have to as I see no other way to utilize this company's services.
Thanks in advance for your help.
Moving a listing out of Handmade.
My company has been a part of HAQM Handmade since 2016. After several years of declining sales we have reached a point where we are looking to outsource management of our FBA listings, A+ Content, and sponsored products to a 3rd party to help us grow again. We still manufacture the products and they are still handmade.
We are Brand Registered. I've gone into Brand Registry and the resellers token ID shows as a connected selling account as a reseller. They also show up as a Connected User under User Permissions. When the 3rd party tries to add an ASIN it says they are not approved to list this product.
Opened a case and was informed that resellers are not allowed for the Handmade category. It's disappointing because those of us who have grown with the category and are still handmade are now restricted from the benefits offered to non-handmade listing.
Has anyone successfully found a way to change a listing category to a non-Handmade category? My FBA listings have hundreds of positive reviews. I really don't want to start from scratch and lose all of them. However at this point I may have to as I see no other way to utilize this company's services.
Thanks in advance for your help.
4 replies
Joey_HAQM
Hey @Seller_2nGwnNy1fjzx1,
Appreciate you posting here at the Handmade group.
I would like to look into this matter, please share any Case IDs that you might have associated with this issue.
Seller_2azHBWt7FzGTG
@Seller_2nGwnNy1fjzx1I have the same issue. I do have listings that I made years ago outside of handmade and they have continued to thrive. All listings with handmade attached to them have fallen off into oblivion.
The only chance you have of keeping your existing listing and retaining all reviews and standing intact is to wait for them to finish with this "recategorization" project. When your existing listing is changed to the new listing experience, you will have the option to remove the handmade markers that are attached to your listing and make it non-handmade.
The problem is that this recategorization project was announced and backend programming started 2 years ago! When asked, we receive the same response over and over. It has not started yet and they have no end date. It actually has started because you can see the changes in backend data. Especially if you use parent/child variations. These have already been changed from handmade category to standard categories. I can verify this in my Category Listings Reports.
It's basically a game of wait and see because there is no transparency as to what or where they are in this project. I do know that they are having serious issues with programming as they rolled out the "new experience" to all handmade last year. There were problems and technical errors everywhere. But... there were some of us during that week, whose handmade sales went back to what they had been before the "recategorization" project was announced. When they rolled it back, handmade sales stopped abruptly again. You can read the forums posts on this.