WATCH OUT with USMAIL - Telling HAQM the WRONG WEIGHT
@KJ_HAQM,
This is for all sellers, check your transactions, you will see Usmail is telling amazon the wrong weight so amazon is adjusting the shipping charges adding $1 extra. I have a big list of transaction for this issue. We use two fully calibrated scales so our weight is correct.
opened a case: 17884037971
Looks like I am not the one with this issue..
WATCH OUT with USMAIL - Telling HAQM the WRONG WEIGHT
@KJ_HAQM,
This is for all sellers, check your transactions, you will see Usmail is telling amazon the wrong weight so amazon is adjusting the shipping charges adding $1 extra. I have a big list of transaction for this issue. We use two fully calibrated scales so our weight is correct.
opened a case: 17884037971
Looks like I am not the one with this issue..
8 replies
KJ_HAQM
Hello @Seller_DbcsSDaMHenTu
Carrier shipping correction charges do not come from HAQM. They are adjusted charges from carriers that HAQM passes through to sellers.
I reviewed the Case ID and see that you disputed the adjustment but the carrier-audited information was upheld. If you wish to dispute the carrier-audited information, your best option is to include photos and product information that support the original label information as shipped.