Prime Day Prep: 🚨FBA Inventory Deadlines Approaching! 🚨
Hello all!
HAQM's biggest shopping event of the year is just around the corner. To make sure your FBA inventory is Prime badge-ready in time for Prime Day 2025, be aware of these key deadlines:
⏰ June 9, 2025: Deadline for "minimal shipment splits" to HAQM fulfillment centers
⏰ June 18, 2025: Deadline for "HAQM-optimized shipment splits" to fulfillment centers
If you haven’t, be sure to review these best practices for Prime Day shipments, and for further Prime Day readiness guidance, be sure to check out the Prime Day readiness playbook. Not using FBA this Prime Day? See this post discussing tips for Merchant Fulfilled Success!
Have any other questions? Let us know in the comments below - we're here to help you succeed!
Happy selling!
-Danny
Prime Day Prep: 🚨FBA Inventory Deadlines Approaching! 🚨
Hello all!
HAQM's biggest shopping event of the year is just around the corner. To make sure your FBA inventory is Prime badge-ready in time for Prime Day 2025, be aware of these key deadlines:
⏰ June 9, 2025: Deadline for "minimal shipment splits" to HAQM fulfillment centers
⏰ June 18, 2025: Deadline for "HAQM-optimized shipment splits" to fulfillment centers
If you haven’t, be sure to review these best practices for Prime Day shipments, and for further Prime Day readiness guidance, be sure to check out the Prime Day readiness playbook. Not using FBA this Prime Day? See this post discussing tips for Merchant Fulfilled Success!
Have any other questions? Let us know in the comments below - we're here to help you succeed!
Happy selling!
-Danny
0 replies
Seller_xuj2Dy3Hd5pZg
“Incorrect Tracking Information” Defect for Small Parcel Shipment (TMB8) – 23 Duplicated Defects for 1 Shipment
Dear HAQM Community and Moderators, I posted this case three weeks ago to see if anyone could help me, but I haven't received a response. I would deeply appreciate it if someone could review my case.
We urgently request clarification and resolution regarding a critical issue with our shipment FBA STA (03/20/2025 18:49) - TMB8, flagged with “Incorrect Tracking Information (small parcel shipment)”. We have already opened formal cases with the Performance or Shipping Support teams:
Case ID: 17743773661
Case ID: 17734288051
They have been given 23 violations (MARKING ONE VIOLATION FOR EACH SHIPPING BOX) when in reality it would only be one in each case.
To date, HAQM's official Fulfillment by HAQM (FBA) policies do not require linking tracking numbers to specific box IDs, nor does Seller Central offer such functionality.
All UPS tracking numbers were correctly and timely entered in Seller Central as required. We were informed that tracking numbers must match the corresponding FBA box ID label on each carton. However, this requirement is technically impossible to fulfill under current Seller Central capabilities.
For international shipments like ours, individual UPS tracking numbers are only generated later in the process, after boxes have been packed and labeled overseas by suppliers or freight forwarders. No seller in this supply chain scenario can pre-link tracking numbers to box labels.
The shipment was properly delivered and received by HAQM without any issues.
Our main concern: HAQM issued 23 separate defects, one per box, for what is effectively a single shipment defect.
This severely inflates our Shipment Defect Rate, unfairly affects our account health, and may put our account at risk of deactivation despite full compliance.
We believe this is an automated system validation error and respectfully request that these defects be consolidated into a single incident or removed entirely.
We would appreciate feedback from other sellers, especially those shipping internationally via small parcel shipments, if they have experienced similar duplicate defect penalties.
We remain fully committed to complying with any future HAQM system that offers the capability to assign tracking numbers to specific box IDs once it becomes officially available.
Thank you to the community and moderators for your attention and support.