Need Help, Urgent ! Product and Food Safety Issues
ASIN ending HCFL and CNXR was removed on May 20, 2025 and said these asin violated product and food safety. We appealled and provide documents to show it was wrong and bug, while amazon team like AI ! repeatly replied "This product causes a safety risk.Therefore, it is prohibited from sale and listing on HAQM. At this time, we will not be reviewing any documents for this product.“ case id 17791349131 and 17791405161.
Please amazon real person not AI to read, check documents and my listing information to reinstate ASIN ending HCFL and CNXR, and fix this bug as soon as possible !!!!!
Need Help, Urgent ! Product and Food Safety Issues
ASIN ending HCFL and CNXR was removed on May 20, 2025 and said these asin violated product and food safety. We appealled and provide documents to show it was wrong and bug, while amazon team like AI ! repeatly replied "This product causes a safety risk.Therefore, it is prohibited from sale and listing on HAQM. At this time, we will not be reviewing any documents for this product.“ case id 17791349131 and 17791405161.
Please amazon real person not AI to read, check documents and my listing information to reinstate ASIN ending HCFL and CNXR, and fix this bug as soon as possible !!!!!
2 replies
Michelle_HAQM
Hello @Seller_LKw0wKomLrW0N,
Thanks for reaching out. Thanks for reaching out. At this time the team has determined that these ASINs pose a product causes a safety risk and HAQM is currently not reviewing documents for these products. However we are investigating and will follow up when we have more information. While we can't guarantee that your ASINs will be able to be reinstated, as soon as we have any updates that we can share we will reach out to you here.
Regards,
Michelle