Pokemon Brand applicatoin denied
I have been selling Pokemon brand products on here for 10 years. They just changed the requirements so I had to reapply.
My brand approval application keeps getting declined even though Im sure my invoices meet the requirements and all are from authorized distributors. I've tried contacting seller support several times to get a reason for the denials and all they could tell me is that I need a letter of authorization but that is not a requirement on the application page. They only ask for invoices showing combined purchase of 100 units which I have.
How can I know what is wrong with my brand approval application. Any help is appreciated. Thank you. @Dougal_HAQM
Pokemon Brand applicatoin denied
I have been selling Pokemon brand products on here for 10 years. They just changed the requirements so I had to reapply.
My brand approval application keeps getting declined even though Im sure my invoices meet the requirements and all are from authorized distributors. I've tried contacting seller support several times to get a reason for the denials and all they could tell me is that I need a letter of authorization but that is not a requirement on the application page. They only ask for invoices showing combined purchase of 100 units which I have.
How can I know what is wrong with my brand approval application. Any help is appreciated. Thank you. @Dougal_HAQM
8 replies
Seller_OvL8C4BJWiuS9
They told you-you need authorization from the brand. One way of getting that is with a LOA.
Seller_kIukTwdhvntAp
Does this post mean that you actually got the Pokemon suspension from TWO YEARS ago fixed where you were bundling packs or are you just trying to reapply now?
" I was told to provide invoices and did but they did not accept them because they don't match whats on the listing. Most of my items are bundles so they don't match invoice. I tried to explain how I get from invoice to the ASIN and provided pictures as well "
http://sellercentral.haqm.com/seller-forums/discussions/t/84fcf316-276c-446a-ad8e-c04fab518cf5?postId=84fcf316-276c-446a-ad8e-c04fab518cf5
Glenn_HAQM
Hi there @Seller_oe1V7D4E48krp,
I'm sorry you have had difficulties with your application. In general HAQM won't share details on why the documentation was or was not accepted however if you provide your most recent Case with your application I can review and see what information I can provide, if any. Thank you for your understanding.
-Glenn