Brand Registry
I applied for Amaxon brand Registry over a month a ago. It been pending and no changes. Can someone help?
Brand Registry
I applied for Amaxon brand Registry over a month a ago. It been pending and no changes. Can someone help?
0 replies
Seller_xDcWLotsTj420
I forgot to include my case # 17788152001
Sandy_HAQM
Hello @Seller_xDcWLotsTj420
My name is Sandy from the Community manager team here on forums.
I looked at your most recent case 17788152001 and it seems like you closed the case 20 days ago. What we have been seeing so far is when a seller closes a case linked to a Brand Registry application, it puts the application in pending mode. (Which is what you are experiencing)
I will submit a request to the Brand Registry team to manually decline your case so that you are able to reapply again.
Usually it takes up to 3 business days for the Brand Registry team to resolve these cases. I will let you know once I have some updates.
Thank you for your patience.
Best,
Sandy