Variation issues
I’d like to understand the idiotic internal HAQM decision making on allowing the correct color, sizes, model numbers (variations) from falling off the page and being unable to be added back in a simple manner?
For example if you’re selling a Blue sized XL shirt and it falls off the page and you’re not in the special database HAQM says this Blue sized XL should be isolated from the other colors and sizes so customers can’t find them or buy them anymore.
The Blue sized XL is an evil and bad color and size!
How much money is HAQM causing sellers to lose annually over this! It has to be in the billions. I’m just one seller and I’ve lost $50,000 due to this,
Variation issues
I’d like to understand the idiotic internal HAQM decision making on allowing the correct color, sizes, model numbers (variations) from falling off the page and being unable to be added back in a simple manner?
For example if you’re selling a Blue sized XL shirt and it falls off the page and you’re not in the special database HAQM says this Blue sized XL should be isolated from the other colors and sizes so customers can’t find them or buy them anymore.
The Blue sized XL is an evil and bad color and size!
How much money is HAQM causing sellers to lose annually over this! It has to be in the billions. I’m just one seller and I’ve lost $50,000 due to this,
6 replies
Glenn_HAQM
Greetings @Seller_vWuGqtGVyhZxm,
I'm sorry you keep having this issue with these variations. The core of your reoccurring issues is that in some instances only Brand Owners are able to create variations for their Brands. As you are not the Brand Owner for these Brands you do not always have the authority to build variations for these Brands. If you have a relationship with these Brands you may want to reach out to them to request that they issue you to a Brand Registry selling role for these brands. While Seller Support may be able to help you appeal individual cases, the best way to resolve this issue in the long term is get additional authority via the Brand Registry. Thank you for your understanding.
-Glenn