Brand Registry Problem
Hello,
I am the registered brand owner of "KRKN" and my brand is already enrolled in HAQM Brand Registry.
I would like to associate the following ASIN(s) with my brand. Currently, I’m getting errors like "Ineligible Brand Role - 414" and I cannot add A+ Content or manage videos for these ASINs.
Please link the ASINs below to the Brand ID associated with KRKN.
Brand Name: KRKN
ASIN(s): B0F3548LHY, B0F34LQ621,B0F359TYL2
Thank you.
Brand Registry Problem
Hello,
I am the registered brand owner of "KRKN" and my brand is already enrolled in HAQM Brand Registry.
I would like to associate the following ASIN(s) with my brand. Currently, I’m getting errors like "Ineligible Brand Role - 414" and I cannot add A+ Content or manage videos for these ASINs.
Please link the ASINs below to the Brand ID associated with KRKN.
Brand Name: KRKN
ASIN(s): B0F3548LHY, B0F34LQ621,B0F359TYL2
Thank you.
3 replies
Dougal_HAQM
Hello @Seller_u0NrRFydx420D,
My name is Dougal from the Community Manager Team and I can help. Since you mentioned that you enrolled the brand, you should have the administrator role and you can assign selling roles yourself. Currently I am not seeing any Selling accounts listed as linked to this brand. You can find instructions on how to check and add selling accounts here on the Manage your Brand Registry selling roles guide.
As for the ASINs, all 3 are mapped correctly to the brand you mentioned here.
Please let me know how it goes.
Best, Dougal