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Seller_bYzbu8c2KyWd9

Brand Name Hijacked again - attn Sandy_HAQM

Sandy HAQM

Hello

For the 3rd time my asin BOOBFOE7CQ recently has been hijacked by a chinese actor FQQF. HAQM makes it difficult for a legitimate seller to correct this issue. We are the owner of the brand "M&M Foods" which was on our product page for the above ASIN . HAQM customer support directed us to the wrong place to get support for this issue and the support team advised us that we could not use this channel for this issue they provided a link to another page.

All we ask is that HAQM revert the brand name to its original state at the time of creation. We created the listing on 01/012013 and have been actively selling the product under our brand name M&M Foods. We cannot update this listing as it now says we have to get approval to list this product - we are still actively selling this product - we are the sole distributor of this product this makes no sense. WE NEED HELP getting this fixed. Please advise the best expedient way to get this resolved.

Thank You

Dan

M&M Foods

Our first case with the recent brand hijacking ID 17213930891 which we were sent an email .

We are currently working with a company to get our trademark so we can register with HAQM Brand Registry - which has been taking much of our time to accomplish this.

We still need help with this current problem.

Thank You Sandy_HAQM

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18 replies
Tags:Brand Registry
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user profile
Seller_bYzbu8c2KyWd9

Brand Name Hijacked again - attn Sandy_HAQM

Sandy HAQM

Hello

For the 3rd time my asin BOOBFOE7CQ recently has been hijacked by a chinese actor FQQF. HAQM makes it difficult for a legitimate seller to correct this issue. We are the owner of the brand "M&M Foods" which was on our product page for the above ASIN . HAQM customer support directed us to the wrong place to get support for this issue and the support team advised us that we could not use this channel for this issue they provided a link to another page.

All we ask is that HAQM revert the brand name to its original state at the time of creation. We created the listing on 01/012013 and have been actively selling the product under our brand name M&M Foods. We cannot update this listing as it now says we have to get approval to list this product - we are still actively selling this product - we are the sole distributor of this product this makes no sense. WE NEED HELP getting this fixed. Please advise the best expedient way to get this resolved.

Thank You

Dan

M&M Foods

Our first case with the recent brand hijacking ID 17213930891 which we were sent an email .

We are currently working with a company to get our trademark so we can register with HAQM Brand Registry - which has been taking much of our time to accomplish this.

We still need help with this current problem.

Thank You Sandy_HAQM

Tags:Brand Registry
10
141 views
18 replies
Reply
18 replies
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Jim_HAQM

Hi there @Seller_bYzbu8c2KyWd9

I just wanted to see if you gave me the wrong ASIN by chance? I cannot find the ASIN in your post above or the one in the case ID you sent within your catalog OR being live on our site at this time.

10
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Seller_bYzbu8c2KyWd9

Brand Name Hijacked again - attn Sandy_HAQM

Sandy HAQM

Hello

For the 3rd time my asin BOOBFOE7CQ recently has been hijacked by a chinese actor FQQF. HAQM makes it difficult for a legitimate seller to correct this issue. We are the owner of the brand "M&M Foods" which was on our product page for the above ASIN . HAQM customer support directed us to the wrong place to get support for this issue and the support team advised us that we could not use this channel for this issue they provided a link to another page.

All we ask is that HAQM revert the brand name to its original state at the time of creation. We created the listing on 01/012013 and have been actively selling the product under our brand name M&M Foods. We cannot update this listing as it now says we have to get approval to list this product - we are still actively selling this product - we are the sole distributor of this product this makes no sense. WE NEED HELP getting this fixed. Please advise the best expedient way to get this resolved.

Thank You

Dan

M&M Foods

Our first case with the recent brand hijacking ID 17213930891 which we were sent an email .

We are currently working with a company to get our trademark so we can register with HAQM Brand Registry - which has been taking much of our time to accomplish this.

We still need help with this current problem.

Thank You Sandy_HAQM

141 views
18 replies
Tags:Brand Registry
10
Reply
user profile
Seller_bYzbu8c2KyWd9

Brand Name Hijacked again - attn Sandy_HAQM

Sandy HAQM

Hello

For the 3rd time my asin BOOBFOE7CQ recently has been hijacked by a chinese actor FQQF. HAQM makes it difficult for a legitimate seller to correct this issue. We are the owner of the brand "M&M Foods" which was on our product page for the above ASIN . HAQM customer support directed us to the wrong place to get support for this issue and the support team advised us that we could not use this channel for this issue they provided a link to another page.

All we ask is that HAQM revert the brand name to its original state at the time of creation. We created the listing on 01/012013 and have been actively selling the product under our brand name M&M Foods. We cannot update this listing as it now says we have to get approval to list this product - we are still actively selling this product - we are the sole distributor of this product this makes no sense. WE NEED HELP getting this fixed. Please advise the best expedient way to get this resolved.

Thank You

Dan

M&M Foods

Our first case with the recent brand hijacking ID 17213930891 which we were sent an email .

We are currently working with a company to get our trademark so we can register with HAQM Brand Registry - which has been taking much of our time to accomplish this.

We still need help with this current problem.

Thank You Sandy_HAQM

Tags:Brand Registry
10
141 views
18 replies
Reply
user profile

Brand Name Hijacked again - attn Sandy_HAQM

by Seller_bYzbu8c2KyWd9

Sandy HAQM

Hello

For the 3rd time my asin BOOBFOE7CQ recently has been hijacked by a chinese actor FQQF. HAQM makes it difficult for a legitimate seller to correct this issue. We are the owner of the brand "M&M Foods" which was on our product page for the above ASIN . HAQM customer support directed us to the wrong place to get support for this issue and the support team advised us that we could not use this channel for this issue they provided a link to another page.

All we ask is that HAQM revert the brand name to its original state at the time of creation. We created the listing on 01/012013 and have been actively selling the product under our brand name M&M Foods. We cannot update this listing as it now says we have to get approval to list this product - we are still actively selling this product - we are the sole distributor of this product this makes no sense. WE NEED HELP getting this fixed. Please advise the best expedient way to get this resolved.

Thank You

Dan

M&M Foods

Our first case with the recent brand hijacking ID 17213930891 which we were sent an email .

We are currently working with a company to get our trademark so we can register with HAQM Brand Registry - which has been taking much of our time to accomplish this.

We still need help with this current problem.

Thank You Sandy_HAQM

Tags:Brand Registry
10
141 views
18 replies
Reply
18 replies
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Jim_HAQM

Hi there @Seller_bYzbu8c2KyWd9

I just wanted to see if you gave me the wrong ASIN by chance? I cannot find the ASIN in your post above or the one in the case ID you sent within your catalog OR being live on our site at this time.

10
Follow this discussion to be notified of new activity
user profile
Jim_HAQM

Hi there @Seller_bYzbu8c2KyWd9

I just wanted to see if you gave me the wrong ASIN by chance? I cannot find the ASIN in your post above or the one in the case ID you sent within your catalog OR being live on our site at this time.

10
user profile
Jim_HAQM

Hi there @Seller_bYzbu8c2KyWd9

I just wanted to see if you gave me the wrong ASIN by chance? I cannot find the ASIN in your post above or the one in the case ID you sent within your catalog OR being live on our site at this time.

10
Reply
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