HAQM's New Ungating - Approve and then Regating in less than 10 days
Ungated a brand on 4/11/25 with an invoice directly from the BRAND. I'm a seasoned (20 year+) seller. This brand required 10 units to ungate, which I purchased directly from the brand. Provided the brand invoice, shipment notification, delivery notification, and pictures of the product and was approved ten days ago. We listed our products and today went to ship them and suddenly we were RE-GATED in the brand - just TEN DAYS after being approved by HAQM. The difference is NOW HAQM wants an invoice with ONE HUNDRED UNITS.
This absolutely DESTROYS trust between HAQM and the seller. I called support and was told the "only option is to re-apply". I asked the agent how I could TRUST that HAQM wouldn't re-gate me again and ask for even MORE units? SILENCE.
These re-gatings are frustrating enough with the constant denials of PERFECT invoices from TRUSTED suppliers. Then, when you actually get one approved, they just pull the rug out from under you and ask you to do it again with 10x the units??? No thank you.
No communication that I was gated again. No transparency as to why they are requiring more units. Just an endless circle of hoops that seems like they don't really want anyone to jump through successfully.
I'm happy to follow the rules - but they should remain consistent AND there should be COMMUNICATION. I have yet to receive ONE email about be re-gated in a brand - even though I have many that I have been re-gated in.
HAQM's New Ungating - Approve and then Regating in less than 10 days
Ungated a brand on 4/11/25 with an invoice directly from the BRAND. I'm a seasoned (20 year+) seller. This brand required 10 units to ungate, which I purchased directly from the brand. Provided the brand invoice, shipment notification, delivery notification, and pictures of the product and was approved ten days ago. We listed our products and today went to ship them and suddenly we were RE-GATED in the brand - just TEN DAYS after being approved by HAQM. The difference is NOW HAQM wants an invoice with ONE HUNDRED UNITS.
This absolutely DESTROYS trust between HAQM and the seller. I called support and was told the "only option is to re-apply". I asked the agent how I could TRUST that HAQM wouldn't re-gate me again and ask for even MORE units? SILENCE.
These re-gatings are frustrating enough with the constant denials of PERFECT invoices from TRUSTED suppliers. Then, when you actually get one approved, they just pull the rug out from under you and ask you to do it again with 10x the units??? No thank you.
No communication that I was gated again. No transparency as to why they are requiring more units. Just an endless circle of hoops that seems like they don't really want anyone to jump through successfully.
I'm happy to follow the rules - but they should remain consistent AND there should be COMMUNICATION. I have yet to receive ONE email about be re-gated in a brand - even though I have many that I have been re-gated in.
7 replies
Seller_tzd0PXsABJgml
I also have not yet gotten a single email about recent gratings. I don't even want to attempt to try to ungate anything at this point as nothing is accepted even with legitimate documents. Then if they do accept it you may be back to being gated the next day....
Seller_ShEjIiK61nFnr
I forsee the new rules for every brand will be 100, we just seen super7 wanted 400 units.
This is not brand doing this either, this is HAQM, and they will never admit it.
Not sure why they are doing this, it doesnt really solve anything that the 10 units didnt solve.
Ive sold hallmark out of production items on here for 17 years, now they want 100 units at
the end of April.
Sooner or later, amazon will only have half of their catalog as before due to these dumb rules.
Seller_HRcJa1gdGHeov
HAQM's sourcing guidelines are a complete joke; they have no idea how an actual supply chain works and whole process is cloaked in secrecy (for supposed proprietary reasons??).
HAQM is destroying their catalog; what used to be a platform that you'd find most products, at a reasonable price, delivered right to your door is COMPLETEY GONE.
Their catalog was their greatest asset and they literally took a torch to it, shame.
Seller_5ttu1AKpRj26d
TARRIF ACTION? TO FILL AMAZONS GAP FOR INV
Seller_HRcJa1gdGHeov
Agree, no value added in pretty much every policy change HAQM has made in the last 3 years; OTDR seems to benefit nobody.
I think HAQM's middle managers and programmers are trying to justify their existence.