Listing Deactivated in Error - Novelty Licese Plates
I am requesting help with Case 17025872051. I have seen serval other sellers having the same issue.
My novelty license plate listings are being flagged as a restricted product. My product does not violate HAQM's Policy and is legal to display on vehicles in 26 states per the respective state laws. My products do not try to circumvent license plate laws in any state. They do not cover or obscure state issued plates. I have over 150 license plate listings and 2 or 3 of them are being taken down each week.
I have gone through each listing and attempted to guess if there is a word or phrase that is triggering the system but I can't find any and no one will tell me why my listings are being flagged.
I have reached out several times but all I get back are the same automated responses.
Please Help.
Listing Deactivated in Error - Novelty Licese Plates
I am requesting help with Case 17025872051. I have seen serval other sellers having the same issue.
My novelty license plate listings are being flagged as a restricted product. My product does not violate HAQM's Policy and is legal to display on vehicles in 26 states per the respective state laws. My products do not try to circumvent license plate laws in any state. They do not cover or obscure state issued plates. I have over 150 license plate listings and 2 or 3 of them are being taken down each week.
I have gone through each listing and attempted to guess if there is a word or phrase that is triggering the system but I can't find any and no one will tell me why my listings are being flagged.
I have reached out several times but all I get back are the same automated responses.
Please Help.
1 reply
Atlas_HAQM
Hello @Seller_Rloa4fgk2uUtj
Thank you for the information provided regarding the recent issues that have impacted your ASIN. I understand that it was due to concerns over the novelty plate being able to be utilized to block or obscure the actual license plate. I know this can be concerning given the listing was live without issue previously, so I do want to get you insight.
I was able to review the case information and did see where they had rejected both of your attempts up to this point. I would advise on reviewing the images and details you have associated with the product to ensure there is detailed information. This can include details regarding the dimensions and product utilization. The listing should easily show that the plate cannot obscure the details of the license. If there is any indication that it could in the images or the description, then our team will reject your submission.
I encourage you to submit details regarding the above in the case to show what the product is and is intended for. Our team will review this and determine if it meets the eligibility for having the restrictions removed. Please be aware that without specific details being submitted, I will be unable to guarantee any kind of resolution to this concern.
I will continue to monitor this thread for any follow up information or updates that you are able to share so that guidance can be provided to you.
Best,
Atlas