Safety compliance review issue
Hello Mods,
We have already taken over 1 month since April 29th to have our products safety compliance review. We make a new UL2054 test report for our ASIN B0FB2JYZ1G to submit for review, but still being refused with no specific reason, only saying have been rejected due to missing requirements. We contacted seller support, they can't really give useful help, we still don't know where is missed, missed what.
And since this, it's very hard to proceed, what and how to submit documents that meet your RISC team's standard.
We need RISC point out what should we do to proceed, which documents we should revise, where area we should revise or add contents. Could you help us on this, please? Thanks.
Safety compliance review issue
Hello Mods,
We have already taken over 1 month since April 29th to have our products safety compliance review. We make a new UL2054 test report for our ASIN B0FB2JYZ1G to submit for review, but still being refused with no specific reason, only saying have been rejected due to missing requirements. We contacted seller support, they can't really give useful help, we still don't know where is missed, missed what.
And since this, it's very hard to proceed, what and how to submit documents that meet your RISC team's standard.
We need RISC point out what should we do to proceed, which documents we should revise, where area we should revise or add contents. Could you help us on this, please? Thanks.
5 replies
Seller_CcJfohJl5W1nk
Hello @ Glenn_HAQM, please help, please help us, thanks. We are a new seller, the boss and leader is reluctant to move forward due to this compliance review stuck. Actually we have 155 SKUs prepared to be sold on HAQM, but because of this, interrupted.
Seller_CcJfohJl5W1nk
Hello @Cooper_HAQM, @Manny_HAQM, please help, please help us, thanks. Urgent, we have being stucked over 1 month, no listing is allowed to be created and no selling started yet, very anxious about this.
Jim_HAQM
Hi there @Seller_CcJfohJl5W1nk
From taking a look in your account, I cannot see any compliance requests needed on your end! The ASIN is live on the website and just needs inventory as it's out of stock.