Shipment delayed for receiving
Hello. Some of my invetory is out of stock and I keep receiving emails from HAQM that I should restock. On 21st of April I sent a shipment with the inventory and it was delivered on 30th of April. On May 2nd it checked in. After that - 23 days later no new result. It hasn't been received. This hasn't happened to me before. My items are out of stock, I have almost no sales and I keep receiving emails that I need to restock my items. On the top of it, my last shipment hasn't been received correctly, instead of 80 items, HAQM claims that they've reiceived 120 items. I contacted Support but as always they were unhelpful and told me to wait more time before I can investigate the shipment... they don't care that I loose sales, that my items are out of stock.
Kind Regards,
ChristianShopAtoZ
Shipment delayed for receiving
Hello. Some of my invetory is out of stock and I keep receiving emails from HAQM that I should restock. On 21st of April I sent a shipment with the inventory and it was delivered on 30th of April. On May 2nd it checked in. After that - 23 days later no new result. It hasn't been received. This hasn't happened to me before. My items are out of stock, I have almost no sales and I keep receiving emails that I need to restock my items. On the top of it, my last shipment hasn't been received correctly, instead of 80 items, HAQM claims that they've reiceived 120 items. I contacted Support but as always they were unhelpful and told me to wait more time before I can investigate the shipment... they don't care that I loose sales, that my items are out of stock.
Kind Regards,
ChristianShopAtoZ
0 replies
Christine_HAQM
Hi @Seller_MUtyTuTyLk151
Do you have a case ID or shipment ID, that I can check?
Christine.